General sale conditions

General sale conditions in POLNET Sp. z o.o and Partners S.K.


1.1 The General conditions of sale apply to procurement by the contracting authority and apply to both sales and delivery of materials, raw materials, parts, semi-finished products, products or equipment, hereinafter referred to as a commodity by PolNet SP. Zo.o and Partners, hereinafter referred to as the supplier.

1.2 The contract may also be effected by the acceptance of the offer of the supplier and the ordering in the form of written or oral. Acceptance of the order for execution must be confirmed by the supplier

1.3 Placing an order constitutes acceptance of these general conditions of purchase. All information contained in catalogues, price lists, folders, brochures, advertisements, website are only descriptive material and must not constitute an offer within the meaning of the law.


2.1 Approximate delivery terms shall be determinated at the time of signing the contract or order. The supplier has the right to change the term of delivery in case of circumstances independent of him, but he have to inform the Customer about this fact.

2.2 Delivery shall be deemed to be made at the time of release of the goods to the purchaser, or another person authorized, in a place designated as a point of delivery. Customer can pick up this goods from the Supplier. Proof of receipt is the signature on the delivery documents.

2.3 The risk of accidental loss of or damage to the goods passes from the supplier to the purchaser at the time of release of the goods. The Purchaser is obliged to thorough inspection of the delivered goods and a possible statement of objections visible at the time of delivery. Visible damage reported at a later date will not be considered.

2.4 Damage not visible upon delivery must be reported no later than 7 days from the date of receipt of the Goods. The Supplier shall not be liable for damages after receiving the Goods by the Purchaser.


3.1 Supplier warranties on the delivered goods for a period of 1 year. The warranty runs from the date of issue of the invoice, or from the date of signing of the Protocol in the case of systems installed by the supplier, but not longer than 15 months from the date of sale. Terms and conditions for signing the Protocol of receipt of contract governs the works between the supplier and the purchaser.

3.2 Goods are covered by a warranty after complete settlement of financial obligations towards the supplier, unless otherwise stated.

3.3 For the sake of warranty it is necessary to carry out periodic maintenance by the customer or authorised service team. The customer undertakes to keep Goods and systems mounted in the proper condition.

3.4 Responsibility of warranties complies with the provisions of the civil code..

3.5 The warranty does not cover fast consumable parts during normal operation and damage and defects caused by improper operation of the goods, including failure by the customer service and support instructions provided by the supplier, the operation of the Goods in accordance with its intended purpose, as well as by installing, non-original spare parts, or by making other changes to the product, do not agreed with the supplier. Guarantees are not subject to any mechanical damage caused by interference of foreign elements and damage caused by incorrect voltage in the network or malfunctioning electrical installation.

3.6 About the discovery of the defect, the purchaser shall be obliged to notify the Supplier in writing. The place where the complaint shall be provided to the faulty goods, it is the seat of the supplier or any of the branches. In cases of fixed systems and, where there is a legitimate problem with the transport of the defective Product to the supplier, shall be allowed access to the customer service team.

3.7 In the case of the erroneous claim of the customer against the supplier, the customer is obliged to pay all costs of the supplier, including travel and accommodation.


4.1 Prices are fixed for the period of validity.

4.2 Unless otherwise stated in the offer, the fee includes the cost of delivery of the Goods to the place specified in the order.

4.3 3. The term and the terms of payment will be indicated on each invoice.


5.1 All information resulting from these general terms and conditions of purchase, as well as information obtained by the client in connection with the execution of the contract, including in particular all technical, commercial and organizational information about the provider and is not made available to the public, are considered to be confidential by the parties and as such will not be disclosed to any third party. The obligation to maintain the information in confidence shall remain in force after the execution of the contract and may be waived only by a written, under pain of nullity, the consent of the supplier.


6.1 Ownership of the Goods passes from the supplier to the purchaser only after the full payment for the goods.

6.2 In the event of cancellation of a contract, the supplier has the right to demand immediate return of the goods by the customer and the burden it any expenses associated with wear and tear or damage to the goods.

6.3 By the time the transition of ownership to the purchaser is not entitled to resale of the goods.

6.4 Notification by the customer of any warranty claims against the supplier of service or does not release him from the obligation to regulate the payment of debts.


7.1 Assembly of goods purchased by the buyer following the conditions set out in a separate agreement the contracting authority is obliged to cover any expenses related to the Provider

7.2 Assembly of goods, including directions Assembly teams and their nights. I think that, in a separate agreement otherwise.

7.3 The contracting authority should ensure that the mounting team all the necessary measures and social conditions to carry out the Assembly.


1. In matters not regulated by these general conditions of purchase shall apply the relevant provisions of the civil code. Any disputes arising on the background of the implementation of the contract, the parties submit under the decision of the competent ordinary court in Poznan.


1. These general conditions of sale are posted on the website of the Provider and whether it will be attached to the offer document, constitute an integral part thereof.